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Returns and Refunds Policy of Syrvace

At Syrvace, we strive to provide all our customers with excellent service and an enjoyable shopping experience. Our returns and refunds policy has been carefully designed to ensure maximum satisfaction under certain conditions. Please read the following guidelines carefully regarding returns and refunds.

100% Returns Guarantee on New Products We offer a full returns guarantee on all new products, with the exception of promotional items. Sale items are excluded from this guarantee.

No Refunds on Sale Items Items purchased during a sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even if the sizing is incorrect.

Return Costs Customers are responsible for return shipping costs. Syrvace does not reimburse return shipping costs and is not liable for any expenses incurred during the return process.

Return Notification Deadline Returns must be reported within 14 days of receiving the item. After this period, returns will not be accepted. Please respect this deadline to be eligible for a return.

Exchange of Sale Products Sale items cannot be exchanged, even if the size is incorrect. Please make sure to choose the correct size before making a purchase.

100% Guarantee on Defective Items We offer a full guarantee on all defective items. If a product has manufacturing defects, it can be returned for a full refund or exchange, based on your preference.

Returns Process To initiate a return, please email support@syrvace.com. Once your return is approved, you will receive detailed instructions to complete the returns process.

Obligation to Provide a Return Form Returns without a completed return form cannot be processed. Please ensure that you include this form with your return shipment to ensure the correct processing of your request.

Conclusion Syrvace is committed to ensuring customer satisfaction. By respecting our returns and refunds policy, we guarantee that all returns are handled efficiently and fairly. For questions or comments, please contact our customer service at support@syrvace.com.